Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 2 hours during business hours and within 24 hours on weekends. For urgent technical issues, our live chat provides instant support 24/7.
What's the best way to contact support?
For immediate assistance, use our live chat feature. For detailed inquiries or account-specific questions, email is best. WhatsApp is great for quick questions on the go.
Do you offer phone support?
Currently, we offer support via email, live chat, and WhatsApp. These channels allow us to provide faster, more efficient support with full documentation of your inquiries.
Can I schedule a demo or consultation?
Yes! Contact our sales team at sales@xtvpro.co to schedule a personalized demo. We'll walk you through all features and answer any questions you have.
What languages do you support?
Our support team speaks English, Spanish, French, Arabic, and Portuguese. We're continuously expanding our language support to serve our global customer base.